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If you experience difficulty when tracking your package, alternatively you can track your package using our tracking system via this link: http://global.cainiao.com
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If there is an issue with the purchase item, please make sure to send a quick video or picture showing the issue and send it to we. please do not confirm the order or evaluate it, just feel free to contact us anytime and we will try our best to solve the problems for you. We will be highly appreciated for communication.
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